What types of electric vehicles do you offer?
We offer electric bicycles, mopeds, and tricycles for commuting, cargo, and recreation, all meeting international safety and environmental standards.
Can you customize products based on our market requirements?
Yes, we offer customization for battery, design, branding, and specs to meet specific market needs.
What are your shipping terms and delivery timelines?
We typically operate on FOB terms. Delivery varies by order size and destination, usually ranging from 15 to 45 days.
What is the minimum order quantity (MOQ)?
MOQ varies by product. Standard models usually require 50–100 units, while customized orders may need higher quantities.
Do you provide a warranty for your products?
Yes, we offer a 12–24 month warranty on core components like the battery and motor. Detailed warranty terms accompany each shipment.
How do you handle technical support or spare parts requests?
We provide comprehensive user manuals and troubleshooting guides. For any technical issues, our team offers remote support and can quickly ship replacement parts.
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